Truck tire tread change service to increase its life cycle.
Complexity of 12 types of tires in 9 branches, high cost service and need for great technical and operational capacity of suppliers, in addition to assistance in emergency situations.
Extra services provided
Emergency lead time
Results and highlights
Annual saving:R$ 430 thousand
2 winning suppliers to attend combined, obtaining better levels of service and costs
Watch case presentation by the client
Change of carrier to LTL route
Change of the carrier that served the interstate LTL transport route due to the poor performance of the incumbent supplier. A selection process was carried out with weighting between costs and service level, with collaborative validation of the model that served the company strategically.